- Education and Training Programs – educating the whole community on the importance to be ready, helping households prepare by providing technical support, explaining how programs assist the community after a disaster, and serving as the facilitator of training/certifications to increase awareness and skills needed to respond to disaster.
- Health and Human Services Programs - having the ability to gather information about all available resources, unmet needs, and challenges under one database to drive the efforts to provide assistance effectively to the areas with higher need. Developing and operating a quick referral process that allows for members to be assigned cases more promptly and effectively, and coordinating long term programs to guarantee continuation of services once the response phase is over.
- Mitigation and Resilience – prepare the community (residents and structures) for disasters by facilitating the repair of damaged structures, coordinating the development of natural support groups within the community, and establishing the relationships that will allow for quick access to resources when needed.
- Disaster Response/Recovery Planning – coordinate a whole community/unified effort towards response and recovery, manage the available resources leading to maximization of resources and expedited responses allowing all members to magnify their message and fulfil their mission.
- Research Program – track data and analyze data to create better tools and get a better understanding of the effects major disasters have over the community as a whole.
These services are available for eligible residents of Miami-Dade County. Some of these services are offered by FRIEND, Inc. through its members.